Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.3
Location
8.3
Service
9.0
Dining
7.7
Guest reviews
8.0/10
based on 7 reviews
4.5/5
based on 697 reviews
9.4
9.4/10 based on 1108 reviews
#7 of 95 hotels in Agios Nikolaos based on Tripadvisor
Paul
United Kingdom,
March
2024
8.6/10
The hotel offers immaculate rooms with beautiful views of the sea. The staff, especially Ritsa, provides exceptional service, making guests feel valued and well taken care of. The location is great, overlooking the blue sea and the amazing gardens of the hotel. The dining experience offers a wide variety with excellent choices, although some minor downsides exist. Overall, a wonderful experience with a few hiccups.
Rooms
9.0
The rooms were immaculate with beautiful views of the sea. The staff even put out birthday cards, showing appreciation for repeat customers.
Service
9.0
The service was exceptional, especially Ritsa, who was a dream. The staff was friendly, helpful, and welcoming, providing amazing food and service.
Location
8.0
The location was great, although very windy at times. The views overlooking the blue sea and hotel gardens were excellent.
Dining
8.0
The dining experience was great with a lot of choices. The square hamburgers were a unique and enjoyable touch.
Facilities
9.0
The hotel's facilities are excellent, with lovely gardens, quiet sunbathing spots, and a beach bar by the sea.
William
United Kingdom,
August
2023
7.8/10
The hotel offers the most gorgeous sunrise every single day, but the rooms need updating. It was a little disappointing for a 5-star resort, yet the minor issues like the shower above the bath didn't bother me much.
Rooms
7.0
The rooms provide a stunning sunrise view daily, but they could use some updates. The shower above the bath was not to my liking.
Service
9.0
The staff, especially the cleaners and restaurant staff, were extremely friendly and helpful. I was delighted with the level of service.
Location
8.0
The hotel is on a small peninsula with beautiful secluded beach areas. It feels like a hidden gem nestled among rocky outcrops.
Dining
8.0
The dining options were superb, offering plenty of choices to meet all requirements. However, some items seemed a bit overpriced for the value.
Facilities
7.0
The facilities were great with a private beach and beautiful surroundings. However, some areas may need a refresh for a 5-star experience.
Edward
United States,
May
2023
7.8/10
The hotel has its ups and downs. The rooms need renovation, especially after a very delayed check-in due to a room not being ready, which I would recommend fixing. However, the service was amazing, especially from the receptionist at the spa who gave us the best travel tips and the barmen at the beach bar who offered a complimentary mixology class. The location on a promontory overlooking the sea and mountains is excellent, with private beaches and lovely gardens, but it can be hard to find fault with fab views. The dining experience was a bit overpriced for its value, and the old Kulinarium could use some improvement. Despite this, the hotel provides excellent facilities.
Rooms
6.0
The rooms need renovation and were a bit disappointing after a delayed check-in.
Service
9.0
The service was outstanding, with staff always going above and beyond.
Location
9.0
The location on a promontory overlooking the sea and mountains is truly amazing, with wonderful private beaches and lovely gardens.
Dining
7.0
The dining was a bit overpriced for its value, especially in the old Kulinarium.